At Media Eye Care, we know patients often have questions before their visit—whether it’s about insurance, appointment length, or how to find us. Below, we’ve compiled answers to the most common questions asked by phone or online. This resource is designed to make your visit smooth and stress-free.
1. Do you accept my insurance?
Yes! Media Eye Care accepts most in-network vision insurance plans. If you’re unsure whether we work with your provider, give us a call—we’re happy to check for you.
If your insurance is out of network, you can still be seen at our clinic. You would pay out of pocket, and we’ll provide a receipt so you can submit it to your insurance for reimbursement.
2. What does vision insurance typically cover?
Vision insurance usually includes:
- Routine eye exams for glasses or contacts
- A portion of the cost for eyeglass frames, lenses, or contact lenses
Exact coverage depends on your provider and plan, so call us if you’d like help understanding your benefits.
3. When should I use medical insurance instead of vision insurance?
Medical insurance is used for eye health issues, including:
- Eye infections
- Dry eye disease
- Glaucoma
- Scratched corneas
- Sudden vision changes
If your visit is due to a medical concern, we’ll bill through your health insurance.
4. What’s the difference between a copay and a deductible?
- A copay is a fixed amount you pay at the time of your appointment—usually listed on your insurance card.
- A deductible is the amount you need to pay out of pocket each year before your insurance begins covering certain services.
Not sure how your plan works? Our team can walk you through it.
5. How long is an eye exam?
- A routine eye exam or contact lens exam typically takes 30 minutes.
- Specialized visits like dry eye evaluations or myopia management may take 30 to 60 minutes.
We value your time and aim to make every visit efficient and thorough.
6. What happens during an eye exam at Media Eye Care?
Here’s what to expect:
- Paperwork – Most is done online ahead of time. You'll just sign a few forms when you arrive.
- Pre-testing – Includes automated tests to check your vision and eye health.
- Retinal Imaging – We use Optos wide-angle imaging, which often means no dilation is needed.
- Comprehensive Exam – Our optometrist checks your prescription and overall eye health.
- Eyewear Selection – After your exam, you can browse our selection of glasses or order contacts.
7. Are there any promotions or deals available?
We occasionally run seasonal promotions on glasses and contacts. These change throughout the year, so ask us during your visit or check our website or social media for the latest offers.
8. Can I bring my kids for eye exams?
Absolutely. We welcome patients of all ages, and you can even schedule appointments for the whole family back-to-back for added convenience.
9. Where is Media Eye Care located? How do I get there?
We’re located right on State Street in Media, PA. Here's how to find us:
- By Car: Street parking is available, and there are two paid parking lots across the street.
- By Transit: We’re easily accessible by trolley, with stops just a short walk away.
- Landmarks: We’re right across from Trader Joe’s and Iron Hill Brewery.
- Accessibility: Our office is wheelchair accessible, with elevator access if needed.
Still Have Questions?
We’re here to help!
📞 Call us at 610-365-4662
📍 Visit us at: Media Eye Care
Let Media Eye Care be your trusted partner in lifelong eye health and vision care.